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Privacy Policy: How We Handle Your Information

We collect account details, payment records and device data to run your Bengal Gaming account. This policy explains what we gather, how we use it, and the choices you have around data access and deletion.

Account data protectionCookie and tracking noticeRequest data access or removalContact our privacy teamRegion-dependent availability
Bengal Gaming Privacy Policy: How We Handle Your Information

How We Secure Your Data

We encrypt account credentials, hash passwords, and log payment activity to detect irregular patterns. Cookie settings let you disable tracking that is not essential for login or game delivery. Data retention follows our operational schedule and any legal requirements in eligible regions.

Encrypted Connections

Every page load, login and payment request travels over SSL encryption. Your bKash, Nagad or Rocket transaction details are tokenised before reaching our database, so payment credentials stay with the wallet provider.

Cookie Control

Essential cookies keep you logged in and remember your language choice. Analytics and preference cookies are optional; adjust them in your browser settings or through the cookie banner when you first visit the site.

Account Security

We monitor login attempts, flag suspicious IP changes, and require OTP verification for withdrawals. Two-factor authentication adds another layer if you enable it in account settings, protecting your balance and personal records.

Data Retention Policy

We keep transaction logs and account history for as long as necessary to meet operational, tax and legal obligations in regions where we operate. Request deletion if your local law grants that right, and we will process it accordingly.

Privacy Contact Channels

Reach our privacy team through live chat, email or the contact form on our site. We handle data access requests, deletion inquiries and cookie preference updates. Response time depends on request complexity and verification requirements.

Live Chat Open the chat icon in your account dashboard to ask about data handling, request access to your records, or confirm what information we hold. Our team verifies your identity before sharing account details.
Email Inquiry Send privacy questions or formal data requests to our support email. Include your registered mobile number and account username so we can match the inquiry to your records and respond securely.
Contact Form Submit a privacy request through the contact page. Choose the privacy or data access topic, describe what you need, and we will follow up within the timeframe applicable to your region.

Privacy Policy Questions

We collect your name, mobile number, date of birth, email if provided, and chosen username. During deposits we log wallet transaction IDs from bKash, Nagad or Rocket to match payments to your account.

We record transaction amounts, wallet references and timestamps to credit your account, verify withdrawals and detect duplicate or fraudulent payments. Payment credentials stay with your wallet provider; we only receive confirmation tokens.

Yes. Contact our privacy team through live chat or email with your registered mobile number. We will verify your identity and send a report of your account details, transaction history and any stored preferences.

We share transaction data with payment processors to complete deposits and withdrawals, and session tokens with game providers to load Live Roulette Prize, Slot ThunderStrike or Football TeamBet. We do not sell personal data to marketers.

Click the cookie settings link in the site footer or adjust preferences in your browser. Essential cookies for login and session management remain active; analytics and preference cookies can be turned off without affecting gameplay.

Submit a deletion request through live chat or email. We will close your account and remove or anonymise personal records within the timeframe required by your local law, keeping only what regulatory or tax obligations demand.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.